# Orderla.my POS / Merchant App {% hint style="info" %} To access the setup, you may need to have active **Pro** plan account. {% endhint %} ### Merchant / POS App Download Link Already have the merchant account? Download the app here: **For iOS (iPhone / iPad):** **For Android:** ### Create Merchant Account First At Orderla.my admin portal, at side navigation, click **Teams**, then click on **POS / Merchant**.
At Merchants page, click **'Add Merchant'**. Fill up the information. Note that one merchant account will get access to **one order form** that you want to take order on the device.
Once you have create the merchant, you may download the app from [Google Play](https://play.google.com/store/apps/details?id=my.orderla.merchant). ### Login on The App Upon opening the app, you may login with the created **Merchant account**.
Once you logged in, it will load the form's items. Make sure you have setup your forms with all your products.
As starter you need to add items to cart and check out. To add item to cart, simply click on the icon. A popup window will apear to ask for quantity and other details. Click **'Add to Cart'** to add to cart. Click **'Cart'** at the bottom part to view your cart.
At cart you may **change** **quantity** of the item, also you may **remove item**. You may add also **add discount.** Click on the **3 dots** on the top, click **'Add Discount'**. You may also clear the cart by click **3 dots** and select **'Clear Cart'**. ### Proceed to Payment Once you are happy with the cart, you may click **'Payment'** on the bottom part and it will go to Payment Selection Page.
For the time being, Orderla.my Merchant app only support Cash. Click on **Cash** to proceed. ### Charging Customer At this page you may add the details of your customer; name, phone no and add some notes.
Click '**Confirm Record Sale'**. To record the sale. On the event of you connected to the internet, Orderla.my Merchant App will add record the sales directly to your Orderla.my account. The order will become 'paid' and 'completed'. In case of no internet. The app will record the receipt offline on the device. Later you may sync once you have the internet connected. ### Sales Recorded Successfully
After you click '**Confirm Record Sale**', the system will record the sale locally and also record to the Orderla.my system (when the event of internet connection exist). When the process is successful, it will show the result as Done with the order info. When the order's code number and invoice number is shown, it mean it's already been recorded on the Orderla.my. **For Sunmi Device** **user:** at this screen there is a 'Print' button for you to quickly print with the inner printer. Click **'Start a new Sale'** to go back to main screen. ### View Recent Receipt At the main screen click on '**Hamburger Menu / 3 line Menu**' on the top left to show the **Side Navigation Menu**. Now click on **'Recent Receipt'**.
Here you can see the list of recent receipts you have recorded. Note that this should be the temporary place as the system also recorded the order to Orderla.my system as well.
In the event you have receipts that have not been synced yet. You can click on three dots, and select **'Sync Receipt'.** It will submit the order for receipts that haven't have the order ID. Once you have done, you may choose to clear all synced receipt to clean up the space. All the synced orders will live in **'Orders'** section. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guides.orderla.my/orderla.my-mobile-apps/orderla.my-pos-merchant-app.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.