> For the complete documentation index, see [llms.txt](https://guides.orderla.my/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.orderla.my/orderla-pro/delyva-integration.md).

# Delyva Integration

Firstly you need an account with Delyva. You can register here at <https://my.delyva.app>.

After that go to Settings / API Integrations. <https://my.delyva.app/customer/settings/integrations>.

![](/files/-Mcspd5Nsa3UCb3HGfq0)

Then on Orderla Dashboard, open Delyva Integration from menu at **Settings** / **Delivery Services** / **Delyva** at <https://orderla.my/admin/delivery-services/delyva>.

### Setup Service Provider at Delyva

You can customize which delivery services you want to offer to your customers. Setup here: <https://my.delyva.app/customer/settings/services>

![](/files/-Md0fB2ddG4epTYhejkg)

![Orderla will shows your chosen selected delivery services](/files/-Md0fj8wbNM7fGZIeyGZ)

### Enable Delyva to your Ordering Form&#x20;

Firstly, go to your form in edit mode. Choose **'Delivery'**.

Turn on 'Enable Delivery Options'.

![](/files/-Mcstegdm5oSJKyCBKua)

Then switch on **Delyva Delivery Option**.

![](/files/-McstqPkvZdM-YIR9jx2)

Fill up the form for **Parcel Content**, **Sender Address**, **Sender Postcode**, **Sender City** and **State** and then **Save** your form.

![](/files/-McsuHvaV_tJBGnYN147)

Make sure all of your products **have weight.**&#x20;

> To make sure all your products to have weight, you can turn on 'show weight' on **form edit** / **options**.

![](/files/-McsuhS9EV8FChtt_ZHV)

### Open Your Form

Inside your form, there will be a selection for **Delivery via Delyva** as a delivery option.

![](/files/-Mcsv9oPJ92237djzign)

When customer proceed for checkout, they can choose which delivery service they like.&#x20;

![](/files/-Mct21RJ7ZfE5kWPyOf2)

### Managing Order which has Delyva Delivery

When you open an order which has Delyva Delivery you will see a panel showing **'Delyva Delivery'** as image below.

![](/files/-Mct2O79X8RScmjOv2zL)

Click on **'Manage Delyva Shipment...'**

![](/files/-Mct59guHSX39V7hiI1q)

Please fill up the receiver address with: **city** and **state**.

Scroll down to see the details.&#x20;

![](/files/-Mct5NjXbMkdrr6x6Opy)

Please select the item type.

![](/files/-Mct5Rl_Tm3rDfG6ppZM)

Then click **'Submit & Purchase'**.

![](/files/-Mct5vekRZq8FfpyW1vG)

Confirm by click **OK**.

### After Successfully Purchase Parcel

After you have successfully purchased your parcel. You can see the **Print AWB** button inside Delyva Delivery panel.

![](/files/-Mct65jMoIhtJmWvzXrL)

Click the Print AWB to open the AWB in PDF.

![](/files/-Mct6arBD_IQ4DruJF7F)

### Update the Tracking&#x20;

At the same Delyva Delivery panel, on the lowest bottom, click '**Update Shipment**' to update the latest status of the parcel and retrieve the consigment number.

![](/files/-Md0OVCSoak0LKvldWFR)

If the consignment number successfully retrived you may update to your customer.

Paste the link into 'Delivery update message' then click **Update Message**. You may update the delivery status via WhatsApp template.&#x20;

![](/files/-Mct8UUXOlc5A7wTU34T)

{% content-ref url="/pages/-MbFtKzyrzZmRLKRIigg" %}
[WhatsApp Message Templates](/orderla-plus/whatsapp-message-templates.md)
{% endcontent-ref %}

### Updated Customer Order Page

Now your customer order page will updated with the link to track your customer delivery on the top of the page.

![](/files/-Md0T3ZyqpqXcv0h_ZAe)