> For the complete documentation index, see [llms.txt](https://guides.orderla.my/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.orderla.my/orderla-pro/delyva-integration.md).

# Delyva Integration

Integrate with multiple 3rd party delivery services with Delyva

Firstly you need an account with Delyva. You can register here at <https://my.delyva.app>.

After that go to Settings / API Integrations. <https://my.delyva.app/customer/settings/integrations>.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-McsmX_Pjo3Tl1dtrtSv%2F-Mcspd5Nsa3UCb3HGfq0%2FGroup%2014.png?alt=media\&token=6c20a522-98c3-4041-ae12-181639f3e5ac)

Then on Orderla Dashboard, open Delyva Integration from menu at **Settings** / **Delivery Services** / **Delyva** at <https://orderla.my/admin/delivery-services/delyva>.

### Setup Service Provider at Delyva

You can customize which delivery services you want to offer to your customers. Setup here: <https://my.delyva.app/customer/settings/services>

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Md0TAXv8nsDZ4tqmhu_%2F-Md0fB2ddG4epTYhejkg%2Fimage.png?alt=media\&token=a9feef77-7890-4c76-bf39-95f368d4f615)

![Orderla will shows your chosen selected delivery services](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Md0fQ073u6cBChFBvro%2F-Md0fj8wbNM7fGZIeyGZ%2Fimage.png?alt=media\&token=87d3592a-57e0-4d49-8d75-753c0eb07fd5)

### Enable Delyva to your Ordering Form&#x20;

Firstly, go to your form in edit mode. Choose **'Delivery'**.

Turn on 'Enable Delivery Options'.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-McsqlCGw-Xizhx9fWKE%2F-Mcstegdm5oSJKyCBKua%2Fimage.png?alt=media\&token=67360edd-aa6b-495f-a127-f66976c9b5ed)

Then switch on **Delyva Delivery Option**.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-McstepQ41FWR2wwbN01%2F-McstqPkvZdM-YIR9jx2%2Fimage.png?alt=media\&token=ce8d12ad-e0e8-4576-946e-a46f6df13ebd)

Fill up the form for **Parcel Content**, **Sender Address**, **Sender Postcode**, **Sender City** and **State** and then **Save** your form.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mcsu270DgWJNK3tz-HF%2F-McsuHvaV_tJBGnYN147%2Fimage.png?alt=media\&token=2e09d1c2-b9b7-4fbd-85f1-dbc891040d2e)

Make sure all of your products **have weight.**&#x20;

> To make sure all your products to have weight, you can turn on 'show weight' on **form edit** / **options**.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mcsu270DgWJNK3tz-HF%2F-McsuhS9EV8FChtt_ZHV%2FGroup%2016.png?alt=media\&token=4f9aafad-d990-4996-b9cc-db4a87e7f90f)

### Open Your Form

Inside your form, there will be a selection for **Delivery via Delyva** as a delivery option.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mcsv27Kphkx48tv2CCC%2F-Mcsv9oPJ92237djzign%2Fimage.png?alt=media\&token=e51a6f5d-d4b3-4ab7-aea3-17b5cb744fd5)

When customer proceed for checkout, they can choose which delivery service they like.&#x20;

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-McsvHJ4Zl7EFEE3RlPe%2F-Mct21RJ7ZfE5kWPyOf2%2Fimage.png?alt=media\&token=90660f75-0b6b-4572-b5b2-848cb4e5bf49)

### Managing Order which has Delyva Delivery

When you open an order which has Delyva Delivery you will see a panel showing **'Delyva Delivery'** as image below.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-McsvHJ4Zl7EFEE3RlPe%2F-Mct2O79X8RScmjOv2zL%2FGroup%2017.png?alt=media\&token=c27bcb28-2c68-4706-bc79-654d0c6c3d62)

Click on **'Manage Delyva Shipment...'**

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct2cfsrWnxYcXeCvS0%2F-Mct59guHSX39V7hiI1q%2Fimage.png?alt=media\&token=a2f9fe46-66c0-4a22-b739-12cd6f8223d5)

Please fill up the receiver address with: **city** and **state**.

Scroll down to see the details.&#x20;

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct5Gn_1ZB67ydZpjqv%2F-Mct5NjXbMkdrr6x6Opy%2Fimage.png?alt=media\&token=450730a0-29d6-477e-a133-b6395b9e7cba)

Please select the item type.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct5Gn_1ZB67ydZpjqv%2F-Mct5Rl_Tm3rDfG6ppZM%2Fimage.png?alt=media\&token=feef8aeb-1fe6-4c12-b0f0-231c7bb3e6e8)

Then click **'Submit & Purchase'**.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct5Gn_1ZB67ydZpjqv%2F-Mct5vekRZq8FfpyW1vG%2Fimage.png?alt=media\&token=1d4ea27e-8fd6-479e-83f7-74df9f3ff4df)

Confirm by click **OK**.

### After Successfully Purchase Parcel

After you have successfully purchased your parcel. You can see the **Print AWB** button inside Delyva Delivery panel.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct5x20pYXCBxHGkhad%2F-Mct65jMoIhtJmWvzXrL%2Fimage.png?alt=media\&token=aed1e913-cf96-4087-abcb-5af6acf81406)

Click the Print AWB to open the AWB in PDF.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct5x20pYXCBxHGkhad%2F-Mct6arBD_IQ4DruJF7F%2Fimage.png?alt=media\&token=774b049f-4d5b-4d5f-aec1-82c186efbba5)

### Update the Tracking&#x20;

At the same Delyva Delivery panel, on the lowest bottom, click '**Update Shipment**' to update the latest status of the parcel and retrieve the consigment number.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Md0OJYQSoylpVSut4wC%2F-Md0OVCSoak0LKvldWFR%2Fimage.png?alt=media\&token=1bbe8cd5-e2d8-4cc7-a7ef-7a5235b4f6ae)

If the consignment number successfully retrived you may update to your customer.

Paste the link into 'Delivery update message' then click **Update Message**. You may update the delivery status via WhatsApp template.&#x20;

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Mct6fIzDIYIcwR814PE%2F-Mct8UUXOlc5A7wTU34T%2Fimage.png?alt=media\&token=bfa50d77-0a84-4694-b468-802bf6487b1e)

{% content-ref url="/pages/-MbFtKzyrzZmRLKRIigg" %}
[WhatsApp Message Templates](/orderla-plus/whatsapp-message-templates.md)
{% endcontent-ref %}

### Updated Customer Order Page

Now your customer order page will updated with the link to track your customer delivery on the top of the page.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-Md0OqdxXR7GxMDv_6zZ%2F-Md0T3ZyqpqXcv0h_ZAe%2Fimage.png?alt=media\&token=d30bdb48-99dc-41ec-85f4-c79058a12757)
