Orderla.my Guides
  • Welcome to Orderla.my
  • [BM] Selamat Datang
  • 🚀Get Started
    • Build your First Form
    • Add Pickup & Delivery Options
    • [BM] Bagaimana Order Form Berfungsi?
    • [BM] Kenali Dashboard Anda
    • [BM] Redirect Subdomain anda ke Form Utama Anda
    • [BM] Homepage: Bina Link List di Homepage Anda
  • 🌠Subscribe Orderla Plus / Pro
    • How to Subscribe to Orderla.my Plus / Pro Plan
      • Cancel Your Subscription
    • [BM] Cara untuk Subscribe Orderla Plus / Pro
  • 🔵Orderla Plus
    • [BM] Gerbang Pembayaran
    • Payment Gateway Integrations
      • [BM] Billplz
      • [BM] ToyyibPay
      • [BM] SenangPay
      • Stripe
      • [BM] Bizappay
      • SecurePay
      • Razer Merchant Services
      • CHIP
    • Product's Variants
    • Editing the Order Items
    • Webhooks
    • Make Coupons
    • [BM] Tempahan / Temujanji
      • [BM] Langgan Kalendar
    • Booking / Reservation / Appointment System
      • Subscribe Appointment Calendar
    • [BM] Inventory Management
    • Inventory Management
    • [BM] Telegram Bot
    • Salesperson & Assign to a Form
      • Override Form to Send to Specific Sales Person
      • Salesperson Telegram Notification
    • [BM] Orderla Admin Mobile App
    • Google Analytics Integration
    • Orders List (B-View)
    • Data Exporters
    • Integrating with SendParcel by PosLaju
    • Additional Customer Details
    • WhatsApp Message Templates
    • Dynamic Delivery Options
    • Verify Your Sub-Domain with Facebook
    • Messaging Service (SMS)
    • WhatsApp Blasting to Customer List
    • Embed Orderla Page
    • Support International Number Code
    • Integration with Wasapbot.my
  • ➕ORDERLA.MY ADD-ON
    • Direct Payment
  • 🟠Orderla Pro
    • Cart-Based Form Type
    • Section Availability
    • Setup Local Delivery
    • EasyParcel Integration
    • Delyva Integration
      • Delyva Integration Tips
    • Rider's Management
    • Ninjavan Postpaid
    • Product Referencing
    • POS Malaysia Postpaid
    • Orderla.my API
  • Navigation Pages
  • 📱Orderla.my Mobile Apps
    • Orderla.my POS / Merchant App
  • ⚠️Troubleshooting
    • [BM] Main Content Hilang
  • Archived
    • [Archived] [BM] Bina Form Jualan Pertama Anda
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  1. Orderla Plus

Additional Customer Details

Ask more information from the customer

PreviousIntegrating with SendParcel by PosLajuNextWhatsApp Message Templates

Last updated 3 years ago

Was this helpful?

For Plus is up-to 3 questions. Pro is up to 30 questions.

At Form Edit, please go to 'Customer Details' tab.

Scroll down until you see 'Additional Customer Details' panel.

Click on 'Add New Question' to add a new question. You may add the question and placeholder. The default type of question is 'Short Answer'.

You may change the type of question to: paragraph, checkboxes, options or dropdown.

If you choose Checkboxes, Option or Dropdown, you will need to put some data for selection by your customer.

When you done hit 'Save' button.

You may also set the question as required: so that your customer need to fillup before he/she can proceed.

Other option is 'Show on WhatsApp Message & Customer Order Page'. By checking this option the question and answer will be appeared on WhatsApp message as well as customer order page.

View on the Form

Here is some example of the result:

🔵
Dropdown
Short Answer