> For the complete documentation index, see [llms.txt](https://guides.orderla.my/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://guides.orderla.my/orderla-plus/messaging-service-sms.md).

# Messaging Service (SMS)

For SMS Services we use SMS Niaga service to send SMS. You can register here at <https://smsniaga.com>.

### Find Your API Token At SMS Niaga

Once you have an account, log in to the dashboard at <https://manage.smsniaga.com>.

Refer to the figure below to retrieve your API Access Token. Select and copy the **API access token**.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-MiR-rz90-FrjhHcftup%2F-MiR14VDpuGPGRZDwdj1%2FGroup%2021.png?alt=media\&token=6126675a-0653-4d14-87eb-6c7e081f7194)

### Next is to open at Orderla Messaging Services, click on SMS Niaga.

Next is to open at SMS Niaga setup here <https://orderla.my/admin/messaging-services/smsniaga>.

Paste **API access token** here, then click '**Update Change**'.

You will see the credit balance on that page as well.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-MiR1EUhR_mt-D5JV376%2F-MiR200cOv7VKHP5dwBs%2Fimage.png?alt=media\&token=0b96778a-b2bb-448e-a644-70938a086d22)

### Set Default Sender ID (Important)

You also need to make sure that you have set the default Sender ID at <https://manage.smsniaga.com/sender_identifiers>.

Check on the list make sure one of your Sender ID list, there is 'Yes'.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-MiR3QtvD7cLCq-CZqqV%2F-MiR4AG8zbHhLQx5unOr%2FGroup%2023.png?alt=media\&token=11830707-81f7-4751-a0f0-2a462687a0c2)

### Sending The SMS

You may refer to [WhatsApp Message Templates ](/orderla-plus/whatsapp-message-templates.md)on how to setup the template and sending the message.&#x20;

The SMS sending options will appear at your order details page.

![](https://1553906970-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MBZClG7agt1laCsv-CF%2F-MiR2tLf8jVyA9F65_QH%2F-MiR3CS-W0AcUsR5AOw4%2FGroup%2022.png?alt=media\&token=94648bc2-48e9-454c-85bf-b82713dd531b)