Orderla.my Guides
  • Welcome to Orderla.my
  • [BM] Selamat Datang
  • 🚀Get Started
    • Build your First Form
    • Add Pickup & Delivery Options
    • [BM] Bagaimana Order Form Berfungsi?
    • [BM] Kenali Dashboard Anda
    • [BM] Redirect Subdomain anda ke Form Utama Anda
    • [BM] Homepage: Bina Link List di Homepage Anda
  • 🌠Subscribe Orderla Plus / Pro
    • How to Subscribe to Orderla.my Plus / Pro Plan
      • Cancel Your Subscription
    • [BM] Cara untuk Subscribe Orderla Plus / Pro
  • 🔵Orderla Plus
    • [BM] Gerbang Pembayaran
    • Payment Gateway Integrations
      • [BM] Billplz
      • [BM] ToyyibPay
      • [BM] SenangPay
      • Stripe
      • [BM] Bizappay
      • SecurePay
      • Razer Merchant Services
      • CHIP
    • Product's Variants
    • Editing the Order Items
    • Webhooks
    • Make Coupons
    • [BM] Tempahan / Temujanji
      • [BM] Langgan Kalendar
    • Booking / Reservation / Appointment System
      • Subscribe Appointment Calendar
    • [BM] Inventory Management
    • Inventory Management
    • [BM] Telegram Bot
    • Salesperson & Assign to a Form
      • Override Form to Send to Specific Sales Person
      • Salesperson Telegram Notification
    • [BM] Orderla Admin Mobile App
    • Google Analytics Integration
    • Orders List (B-View)
    • Data Exporters
    • Integrating with SendParcel by PosLaju
    • Additional Customer Details
    • WhatsApp Message Templates
    • Dynamic Delivery Options
    • Verify Your Sub-Domain with Facebook
    • Messaging Service (SMS)
    • WhatsApp Blasting to Customer List
    • Embed Orderla Page
    • Support International Number Code
    • Integration with Wasapbot.my
  • ➕ORDERLA.MY ADD-ON
    • Direct Payment
  • 🟠Orderla Pro
    • Cart-Based Form Type
    • Section Availability
    • Setup Local Delivery
    • EasyParcel Integration
    • Delyva Integration
      • Delyva Integration Tips
    • Rider's Management
    • Ninjavan Postpaid
    • Product Referencing
    • POS Malaysia Postpaid
    • Orderla.my API
  • 📱Orderla.my Mobile Apps
    • Orderla.my POS / Merchant App
  • ⚠️Troubleshooting
    • [BM] Main Content Hilang
  • Archived
    • [Archived] [BM] Bina Form Jualan Pertama Anda
Powered by GitBook
On this page
  • Setup Templates
  • Use the Messanging Templates at Order Detail
  • Use Case: You want to update your customer after added Delivery Update Message

Was this helpful?

  1. Orderla Plus

WhatsApp Message Templates

Setup your template messages to follow up your customers

PreviousAdditional Customer DetailsNextDynamic Delivery Options

Last updated 3 years ago

Was this helpful?

Setup Templates

Firstly go to Side Menu > Settings > WA Message Templates.

Before you can use the template you need to activate by click on the top right button.

After that, you can make a change to your template.

Use the Messanging Templates at Order Detail

Fist you need to go to your orders. Visit from here https://orderla.my/admin/orders.

Next pick one view order details.

At the order details, on the right side see the Customer Details.

Click WhatsApp button, and it will show the pop-up to Send WhatsApp with Template options.

Use Case: You want to update your customer after added Delivery Update Message

Firstly add your message at delivery update message at order detail, and click 'Update Message'.

After that, you may want to send a message to your customer with pre-setup template.

By clicking at WhatsApp button, you now have option to send with template: 'Order Update'.

It's essentially send a message to your customer with predefined text and with the link to your customer order link.

🔵
https://orderla.my/admin/wa_message_templates